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IQMS Support Services
Exceptional support and training programs are vital to the success
of any system implementation. IQMS is committed to ensuring our
customers' ongoing success. With a full-featured ERP system such
as EnterpriseIQ, the opportunities are endless. As a result, IQMS
has put into place several programs that ensure optimal, successful
and profitable implementation specific to your organization.
From the time you make IQMS your technology partner, and through
the entire relationship, an IQMS specialist is available to assist
you where you are, in what ever language you speak. Delivering innovated
ERP solutions extends far beyond providing software. IQMS is proud
to offer its customers the following:
Professional
Services
IQMS takes a proactive approach to ensuring an effective and
successful implementation. Whether installing
EnterpriseIQ for the first time, an in-depth analysis of an
existing implementation, or assistance installing an upgrade,
IQMS has a program to help. |
Technical
Support
IQMS offers various means of support to keep your system running
smoothly-- unlimited "live" phone support, On-site
consultation, and Internet and e-mail support. |
Hands On Training Programs
Whether you're new to the system or an experienced user, the
diverse and flexible training programs will teach you not
only program functionality but more importantly, how to USE
the system and the data to benefit your organization. |
Self - Serve Web
Support
Through the web, customers have 24 x 7 access to the latest
product news, training, update and support knowledge. |
User Group Meetings
The User Group Meetings provide an opportunity to receive
additional training, learn future development plans, interact
with other customers and - most importantly - get involved
in discussion groups that shape present and future products.
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Maintenance Program
The annual maintenance program provides IQMS customers with
upgrades and enhancements to the current modules they have
purchased that provide expanded system functionality. |
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